Castle’s industry leading warranties and guarantees leads to a better experience for Castle’s clients.  Castle understands how difficult it can be for our clients to live through a remodeling project, as well as the emotional roller coaster ride that remodeling can cause. We believe that how our clients’ experiences are managed is as important as, or more important than the actual finished remodeling product.

Castle Building & Remodeling utilizes a unique team approach that provides experts to assist you in each phase of the remodeling project.  Here is a summary of Castle Building & Remodeling’s warranties and guarantees as well as the process to submit a warranty claim.

LIFETIME WARRANTY

Castle’s long-term view of serving the client and building a lifetime relationship differs from many contractors who are just trying to survive and only offer the state mandated warranty. Our philosophy is to do things right the first time. Castle’s one-of-a-kind lifetime warranty encourages quality from the start and guarantees that if there is a problem with workmanship, it will be fixed.

NO UNFORESEEN CHANGE ORDER GUARANTEE

You can sleep well knowing that there will be no unforeseen or unexpected costs for your project. Because Castle Building & Remodeling plans so thoroughly we can actually guarantee this. Compare this with many companies in the industry that utilize a system based on allowances that fluctuate wildly after the contract is signed leaving clients unsure of project costs and unable to plan financially.

GUARANTEED COMPLETION DATE

We’re fast, guaranteed, or we pay you. Once again because we plan your entire project well in advance of starting we can guarantee substantial completion to a forecasted completion date. This takes the worry out of the nightmare project that never ends and creates an incentive for Castle and our partners to get your home remodeled quickly so you can get your life back to normal as quickly as possible.

We are sorry to hear you are having a potential warranty issue with your project.  Please complete the form below to submit your warranty claim to our Production Team.  They will review the issue and be in contact with you to schedule a timely inspection and will then communicate next steps and plan for repair, assuming the issue is covered under Castle’s lifetime warranty on workmanship or any state mandated warranties.